Privacy Policy

1. Introduction

This Privacy Policy describes how BOETIEK FABRIEK (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://www.boetiekfabriek.be

2. Personal Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

Web browser type
IP address
Time zone
Cookies and tracking technologies

This information helps us improve the Site and analyze usage.

Order Information

When you make a purchase or attempt to make a purchase, we collect:

Name
Billing and shipping address
Payment information (processed securely by third-party providers)
Email address
Phone number

3. How We Use Your Personal Information

We use the information we collect to:

Process and fulfill orders
Communicate with you about your purchase
Provide customer support
Screen orders for fraud or risk
Improve and optimize our website
Send marketing communications (only if you opt in)

4. Sharing Your Personal Information

We share your personal information with third parties to help us operate our business, including:

Shopify (to power our online store)
Payment processors
Shipping and fulfillment providers
Analytics providers (such as Google Analytics)

We may also share your information to comply with laws, respond to legal requests, or protect our rights.

5. Cookies

We use cookies to improve your browsing experience and analyze site traffic. You can control and manage cookies through your browser settings.

6. Behavioral Advertising

We may use your personal information to provide targeted advertisements or marketing communications that may interest you.

You can opt out of targeted advertising by using industry opt-out tools or adjusting your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction, update, or deletion of your information
Opt out of marketing communications

To exercise these rights, contact us using the information below.

8. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

9. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. Payment data is encrypted and processed securely by third-party payment providers.