Shipping policy

Shipping Policy

At Seravidal, we want your shopping experience to be simple and stress-free. Below you’ll find all the details about our shipping process.

Processing Time

  • Orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

  • Shipping rates are calculated at checkout based on your location and selected service.

Tracking Your Order

  • Once your order has shipped, you’ll receive a tracking number via email so you can follow your package.

International Shipping

  • We currently ship to Belgium, Luxembourg & The Netherlands

  • International shipping times vary by destination and may be subject to customs delays.

  • Please note: Customers are responsible for any customs duties, taxes, or fees.

Lost or Delayed Packages

  • If your order hasn’t arrived within the estimated timeframe, please contact us at info@jxr-products.com, and we’ll be happy to help.

Contact Us

If you have any questions about shipping or delivery, reach out anytime at info@jxr-products.com